Border Bank Welcomes New Treasury Management Director
Since its inception in 1935, Border Bank has been a game changer in local banking, offering the best in service and resources to help businesses succeed and thrive. Over 85 years later, Border Bank continues to serve local business owners in exceptional ways and is excited to step into a new chapter of being game-changers in business banking.
Market President Jordan Cook and Border Bank’s business banking team have built strong relationships with clients over the years—but with growing success come new opportunities, and Border Bank knew it wanted to offer even greater efficiency and accessibility to its clients. That’s why in 2024, the business banking team welcomed Treasury Management Director LeeAnn Staffne on board.
“It’s hard to differentiate in banking, so for our business banking team, we wanted to differentiate ourselves by bringing someone like LeeAnn on board who can work directly with clients. And that’s what we pride ourselves on; having the best technology, having the best people, and being accessible 24/7,” Cook said.
Meet Our Business Banking Team
LeeAnn Staffne
Treasury Management Director
Richardton, ND, native LeeAnn Staffne has worked in banking her entire career. She has experience in consumer banking, private banking, retirement plan services, leadership, and commercial lending. As the new Treasury Management Director at Border Bank, her primary focus is on building client relationships and establishing Border Bank’s treasury management department. LeeAnn attended college at Dickinson State University, where she earned a degree in Business Administration with a minor in Management. After college, she moved to Fargo and now resides in West Fargo with her husband David and their three kids, Ava, Carter, and Bailey.
Dan Doeden
Chief Banking Officer
Fargo native Dan Doeden has been in banking for over 25 years, graduating from the University of Wyoming with a degree in Business Administration, and later moving back to Fargo to pursue banking. In 2023, Doden joined Border Bank as the Chief Banking Officer and works primarily in commercial banking, consumer banking, and business development. Additionally, Doeden oversees Border Bank’s market presidents, treasury management, and mortgage divisions. Outside work, Doeden enjoys golfing, traveling, and spending time with his wife Tammy and their three children.
Jordan Cook
Market President
Wahpeton, ND, native Jordan Cook has been in banking for over 15 years, joining Border Bank in 2019 and later becoming the Fargo Market President in 2021. Cook’s leadership at Border Bank focuses on client relationships and improving service delivery through efficient, local decision making. Outside the office, Cook is an avid golfer and sports fan and loves spending time at the lake with his family, children Julias and Haven, and friends.
Adam Johnson
Business Banker
Park River, ND, native Adam Johnson began his banking career following his graduation from Minnesota State University Moorhead in 2021. Johnson joined Border Bank in 2023 as Business Banker. In this role, his focus is building relationships, and helping his customers grow, succeed, and thrive in the community. In his spare time, Johnson enjoys coaching football, golfing, and traveling with his wife, Abby.
As the new Treasury Management Director at Border Bank, Staffne’s primary role is building business client relationships and further establishing Border Bank’s treasury management department.
Online Banking
“Online banking is the hub for clients to access their business banking products and services. Business Online banking is a secure and convenient way for clients to review their accounts, monitor cashflow, transfer funds, and navigate their elected treasury management services,” Staffne said.
ACH Origination
“ACH Origination allows clients to send and receive funds electronically to and from individuals, businesses, and other financial institutions. Common uses for ACH Origination are payroll direct deposit, vendor payments and receivables, and customer payments.”
Online Wires
“Sending domestic online wires is another avenue for business clients to pay individuals or businesses through our online banking system.”
Positive Pay
“Positive pay is really becoming a heavily used service. It functions as a fraud detection tool for unauthorized check or ACH transactions. What’s really cool about that is clients can input data into the system, like who they’ve issued checks to, and what companies can debit or credit their accounts via ACH. Then the system matches that up with the check and ACH items presented. If discrepancies are detected the client is notified to login and pay or return the items. The decision power is in the hands of the client.”
Remote Deposit Capture
“Remote Deposit Capture provides clients with the ability to deposit checks from the convenience of their office. By reducing trips to the bank, clients spend less time depositing checks and more time focusing on running their business.”
Merchant Card Services
“Merchant Card Services provide business clients the ability to accept, process, and track customer card transactions while making purchases easy for their customers,” Staffne said.
Offering More Value to Clients
With these services and more, the Border Bank business team believes they are able to not only deliver a suite of services to clients but deliver these services efficiently as well. Giving a business the tools to manage its cashflow efficiently and effectively is extra horsepower for a business to succeed long-term. “This is a space that we’ve really needed to build on here. And by doing that, we’re able to solidify client relationships,” Staffne said.
Businesses who have never worked with Border Bank may be wondering, “Why are you the right bank for my business?” One major thing that Cook noted is how Border Bank is very team focused and has the ability to make decisions locally.
“We’re very fortunate that we have our management team here in Fargo; we don’t have a lot of layers we have to go through to make a decision,” Cook said. “We move things along quickly, whether it’s a yes or no—and clients really respect that. That’s what I think has differentiated us and allowed us to grow in such a significant way.”
Border Bank understands that time is everything for a business—that’s why they pride themselves in speed to market with quick, local decision making, which is a gamechanging factor for a business. Their business banking team also goes one step beyond what is expected by making themselves available and easily accessible to clients, building lasting relationships, and providing the best solutions for their business goals.
“I love the efficiency we have to where I can put something together and send it to Dan, and I can have a decision on whether we want to move forward or not on something,” Cook said. “I had a client say that’s why we’re always his first stop because he knows if we pass on it, he should probably question whether or not he should do it and appreciates that we don’t waste their time. We often have clients tell us that we will always be their first call.”
3 Business Banking Tools
Border Bank Offers That Customers May Not Know About
1. Positive Pay
“As a underutilized service we provide, we are excited to get this in front of our clients and help protect them against loss caused by potential check or ACH fraud.” – LeeAnn Staffne
2. Insured Deposit Accounts
“Another tool we offer that customers may be surprised to know about is a deposit account that may offer insurance above FDIC limits by participating in a network of banks through a single banking relationship to protect their deposits.” – Dan Doeden
3. Competitive Analysis & Review
“With a focus on helping potential and current clients grow their businesses by saving time and money, we provide a free consultation to analyze current operating account activity, treasury management services, and all associated costs.” – LeeAnn Staffne
Becoming trusted names in business banking doesn’t happen overnight; it takes years of building relationships with clients and showing up for them every day. A couple of the key factors that have proved to be cornerstones for Border Bank are honesty and transparency paired with an empowered team of decision makers.
“One of the biggest things that changed in my career when coming to Border Bank was how important it is to be confident in your decision-making and knowing when to say yes or no,” Cook said. “We make it our priority to be honest with clients upfront if something will work or not, and customers appreciate that.”
Those key factors, in turn, have been monumental for Border Bank’s growth. Rather than having a strong emphasis on sales to obtain clients, Border Bank’s growth has come heavily from word of mouth. “A lot [or our success] is built on a network that just keeps growing and growing,” Cook said.
“I think that comes from how you take care of somebody— Adam on our business banking team, for example, has a strong network of clients that all started with one guy. He took care of them, and it’s unbelievable to see how that’s grown.”
Why Border Bank cares about your business succeeding
Cook also noted that when you take care of a client, it leads to other open doors and opportunities for success and growth for both parties and a clients success ultimately impacts Border Bank’s success—so when clients are taken care of, it’s a win-win for everyone.
“What Jordan, LeeAnn, and the rest of the team do is the heavy lifting, allowing customers to focus on their primary business and not having to worry about their banking relationship—because they know they’re taken care of,” Doeden said.
“Tying it back into the cash management space, taking care of our clients also means us coming in and helping identify ways to make them be more efficient and streamline their operation, so they don’t have to worry,” LeeAnn added. “We can make that easier for them so they can focus on growing their business.”
Whether you’re a new business in Fargo-Moorhead looking for business banking solutions or a longstanding business looking to create more efficiencies, the Border Bank business team is excited to serve you and help you reach your business goals.
Let’s Connect!
Border Bank
border.bank
701-282-4598
701-499-0960
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