Q: What will you be speaking about at DisruptHR?
“How to Interact with Introverts Without Letting Them Crush Your Soul”
Q: Why are you passionate about this topic?
A: I’ve worked with the amazing and wonderful, yet introverted, accountants at Eide Bailly for over 18 years. During that time I’ve learned not to take it personally when it sometimes feels like talking to a brick wall. As an introvert myself, I understand that not everyone is animated, especially when listening. But as a performer, I also know how validating it is to have some positive feedback from an audience. I’ve learned to tune in in new ways thanks to my experiences at Eide Bailly and connect with my audiences on different levels.
Q: What general business advice do you have for readers out there?
A: Don’t take business advice from a comedian.
Q: Can you share a specific experience that has significantly shaped your career?
A: The first time I facilitated new manager training live after nearly three years of exclusively virtual training due to the pandemic was surreal. I had completely forgotten the magic that happens when a group of people get together in the same room to learn and connect. There’s an energy that can’t quite be replicated through Zoom (though we can get close). I remember someone asked a question, and as I answered, the 120 new managers were so still and focused it gave me goosebumps. I forgot what that felt like, to actually feel the energetic shift that occurs in a room when the group as a whole has a new understanding. It’s really magical and I knew in that moment that I was doing something I absolutely love doing.
Q: How do you stay motivated and inspired in your professional journey?
A: I never stop learning. During the pandemic, I worked on a masters in comedy writing online through a university in England “just for fun.” My homework was to watch sitcoms (and of course write some too). Studying comedy has made me a more entertaining trainer, and devoting ample time to laughing has helped me stay healthier mentally.
Q: What do you think are the key traits of successful leaders today?
A: First and foremost, authenticity. The more genuine, humble, sincere, and honest a leader is, the more willing their team is to trust them. Your team doesn’t expect perfection and pretending to be so never goes over well. People can tell when you’re faking it.
